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Archive for the 'Uncategorized' Category

Systems Restored - Update on Power Issue

Friday, April 25th, 2008

This e-mail is to notify you of a power issue with one of the breakers in power distribution unit 4B/2 in the Coreix sta.lon2 data-centre that affected local power-strips.
Issue start: 11:50:23
Final Issue resolution: 12:19:13
Outage Duration: ~ 30 Minutes
Cause of issue: Main breaker trip on PDU 4B/2-A feed affecting local power-strips Weycrest apologise to customers for […]

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Network Outage - Coreix

Friday, April 25th, 2008

We have experienced a brief network outage at Coreix. Must equipment has come back on line but eris and xena together with a few customer VPS are currently down. Engineers are investigating and we’ll update you shortly.

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Plesk Windows Hosting Server restored

Thursday, January 10th, 2008

We are pleased to announce that our Windows hosting server is now back on line, with all websites and email functioning normally.
We believe the issue may have been caused by a Windows update.

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Router Failure IP House

Sunday, November 25th, 2007

We appear to have suffered a Router failure in IP House. This is currently affecting customers on pluto.weycrest.com and a small number of VPS customers. Engineers are currently investigating and we hope to update on progress shortly.
Update: Sun Nov 25 09:52:11 GMT 2007: We gather there was some kind of technical incident […]

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Network Outage - Redbus Wed Sep 26 18:56:40

Wednesday, September 26th, 2007

This afternoon we have suffered a major network outage which took our some shared hosting on the mercury server and some reseller and VPS hosting currently housed in IP House.
This was caused by a failure of a bgp4 router which has now been replaced. Delays were exacerbated by London traffic which delayed getting a network […]

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Mail Server issue’s on Mercury

Wednesday, May 9th, 2007

There are mail issues at the current time due to a customer running a very large mailing list through the server. We have suspended the account in question and have temporarily suspend mail service until we can clear the mailq. Please note none of our shared hosting packages, email or web hosting are intended for […]

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System Reboots - Tonight

Tuesday, March 20th, 2007

We carried out a number of hardware node reboots to load the latest Virtuozzo kernel. Some of the machines took longer to bounce back than expected as they had been up a long time, the machines forced a filesystem check, which due to the large arrays can take some time.
On the shared hosting stack, eris […]

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Response To Telecity Redbus Power Cut

Tuesday, March 13th, 2007

We have received this response from TelecityRedbus

Update from Redbus
Dear Customer,
We experienced a short power outage today which affected the North side
(right hand side as you come onto the floor) of Sovereign House. Power
has now been restored to your systems on the data floor. The entire
electrical system is currently fed through ‘raw mains’. We will update
you […]

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Virtuozzo 3.0 for Linux Service Pack 1 Announced

Monday, November 6th, 2006

SWsoft have just announced the release of Service Pack 1 for Virtuozzo for Linux. This includes improved tools and features including:

Red Hat Enterprice Linux 4.0 Support
Ethernet Layer Network Adapter Support
VLAN Support
Virtual CPU Management

Our VPS Hardware Nodes have been upgraded with the new tools. We have also implemented secure /tmp (using the bindmount function) in all […]

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Network Maintenance - Tues 14th November 2006

Friday, November 3rd, 2006

Outage - Reseller and VPS customers will notice a brief outage lasting 1-3 minutes whilst cables are switched between old and new distribution switches
Reason - The new Cisco 3750G distribution stack will increase both performance and redundancy of the distribution core.

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