Weycrest Support Status

Network Outage - Coreix

admin — Fri, 25 Apr 2008 11:30:24 +0000

We have experienced a brief network outage at Coreix. Must equipment has come back on line but eris and xena together with a few customer VPS are currently down. Engineers are investigating and we’ll update you shortly.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.

SMTP Relaying on Eris

admin — Wed, 20 Feb 2008 22:32:06 +0000

We have been forced to shut down SMTP relaying on eris, for the time being due to serious abuse of the relaying service. We hope to resume this service as soon as possible.

Update: SMTP service was resumed 20 February.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.

Apache PHP Recompile on saturn

admin — Thu, 31 Jan 2008 15:14:32 +0000

Currently carrying out a php and apache rebuild on saturn.weycrest.com, which is one of our cpanel/whm reseller servers. Customers are requesting an number of additional features building in PHP including cURL support.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.

Apache “Issue’s” with WWW4

admin — Fri, 18 Jan 2008 17:13:21 +0000

One or two customers hosted on WWW4 are reporting outages or slow loading of pages.

This is a slightly tricky one to sort, as according to our network monitoring the httpd server appears “up” all the time. If its a “proper” outage we get SMS’s of course, if the server doesn’t automatically restart.

Last time we had this issue its was caused by an over aggressive content grabber, that was slowly “DoS’ing” the server. Please bear with us while we track down the issue.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.

Plesk Windows Hosting Server restored

admin — Thu, 10 Jan 2008 11:55:52 +0000

We are pleased to announce that our Windows hosting server is now back on line, with all websites and email functioning normally.

We believe the issue may have been caused by a Windows update.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.

Plesk Windows Server currently down

admin — Thu, 10 Jan 2008 10:32:00 +0000

We are aware our new Plesk Windows Server is currently offline and failed to restart following a reboot. Engineers are currently investigating and we will keep you informed of developments.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.

Mail Server issue’s on Mercury

admin — Wed, 09 May 2007 17:47:29 +0000

There are mail issues at the current time due to a customer running a very large mailing list through the server. We have suspended the account in question and have temporarily suspend mail service until we can clear the mailq. Please note none of our shared hosting packages, email or web hosting are intended for large mail list hosting (which requires a dedicated server).

UPDATE: Wed May 9 20:42:45 BST 2007

Problems resolved, all services and load average back to normal.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.

System Reboots - Tonight

admin — Tue, 20 Mar 2007 01:05:15 +0000

We carried out a number of hardware node reboots to load the latest Virtuozzo kernel. Some of the machines took longer to bounce back than expected as they had been up a long time, the machines forced a filesystem check, which due to the large arrays can take some time.

On the shared hosting stack, eris (Plesk 8.1) was affected as was xena (cpanel/WHM) on the reseller hosting stack.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.

Xena FTP issue

admin — Thu, 26 Oct 2006 13:39:16 +0000

There a brief issue with xena, one of cPanel Reseller Servers earlier this morning. Require a system reboot, followed by an FTP service restart.

Share and Enjoy:These icons link to social bookmarking sites where readers can share and discover new web pages.